Ystrad Service Centre is an independently owned garage based in Ystrad Mynach, our team of highly skilled and experienced Technicians operate from a modern 6,000 sq/ft unit with six vehicle lifts, large office and comfortable customer waiting room with complimentary guest wi-fi and refreshments available.
We pride ourselves on being a genuine main dealer alternative, as such we have one of the most well equipped garages in South Wales with an array of state-of-the-art diagnostics equipment that grants us the ability to offer dealer level functions and guided diagnostics. We're constantly investing in both our team and new technology with our Technicians now working towards IMI Level 4 qualifications in the repair and maintenance of electric cars, in addition to advanced diagnostics equipment, we have the latest Hunter Engineering Four Wheel Alignment System.
Whether you're looking to preserve your manufacturers warranty whilst saving money on servicing or your vehicle has a fault that no one else has been able to diagnose, the team here at Ystrad Service Centre is here to help.
To grow our reputation as a trusted main dealer alternative garage.
Nothing is someone else’s problem - this is the driving ethos behind our company supported by a spirit of teamwork, professionalism and accountability. By drawing upon our expert knowledge, experience and attention for every detail, we will grow our business and achieve our vision.
In 2021, Ystrad Service Centre was invited to become a member of Auto Cares network of independent garages, in doing so we were granted access to a wide arrange of technical resources, additional training opportunities for our technicians and we agreed to uphold Auto Cares Trading Standards approved code of conduct.
As a network member you'll find us listed on the ApprovedGarages.co.uk website which includes an overview of our company and reviews from our customers, if you'd like to share your experience of our garage with Auto Care, you can review our garage using the following link.
As a member of the Auto Care network, we agree to undertake the following;
The parts, lubricants and consumables that are used to repair or service your vehicle will either be sourced from the original manufacturer or reputable aftermarket manufacturers that produce parts of matching quality - this means that if your vehicle is still under the manufacturers warranty, you can choose us to service your vehicle without worrying about invalidating your manufacturers warranty.
We'll only proceed to complete work that has been authorised by you.
Our technicians are regularly trained and reviewed to ensure they are proficient in repairing and maintaining your vehicle.
We'll respect the price indicated in our quotes.
You'll receive an itemised invoice which will include the parts and consumables used to repair or service your vehicle and a breakdown of the labour involved.
We'll take care of your vehicle while it's in our custody.
We'll always work to respect agreed deadlines.
If we identify a vehicle defect that may or may not be related to the work that's being completed, we'll inform you and offer suitable guidance.
Finally, we'll look after you.
Your vehicle has to be booked in with us but we're occasionally able to offer same day bookings for some of our services such as air-con re-gassing.
We're open 9:00am - 5:30pm Monday to Friday (excluding bank holiday weekends and Christmas) and we're open on some Saturday's by appointment.
Just call us on 01443 540 460, we kindly ask that you let us know as soon as you're aware you can't make your appointment so that we may offer your slot to another customer.
Unfortunately not, we're located within a secure gated site, there's nowhere for you to safely leave your vehicle or your keys outside our normal opening hours.
We offer air-con re-gassing, diagnostics, tracking and wheel alignment, DPF cleaning, routine servicing, remapping, tyres, MOT's and of course mechanical repairs such as replacement clutches, head gaskets, timing belts, suspension and so on. We offer limited welding repairs if your vehicle fails it's MOT due to corrosion but we don't offer vehicle body shop services such as accident repair, dent removal or paint work.
We accept cash, VISA, Visa Electron, Mastercard, Maestro and American Express, for invoices over £149 we offer finance from Payment Assist.
If you're within three miles of our site and your vehicle can be safely driven, providing you've booked in for a chargeable service then yes, we offer complimentary collection and delivery, if you're outside of our area or your vehicle cannot be safely driven, we can arrange chargeable collection with our transport partner FCCS Recovery.
Providing your warranty allows you to use a garage of your choice then yes, we can repair your vehicle but you should bear in mind that most warranties exclude the cost of diagnostics and will only contribute a fixed amount towards our hourly labour rate, this means you'll have to pay the difference.
No problem, just contact using one of the methods below and we'll be more than happy to assist.