As a member of the Auto Care network, we agree to undertake the following;
The parts, lubricants and consumables that are used to repair or service your vehicle will either be sourced from the original manufacturer or reputable aftermarket manufacturers that produce parts of matching quality - this means that if your vehicle is still under the manufacturers warranty, you can choose us to service your vehicle without worrying about invalidating your manufacturers warranty.
We'll only proceed to complete work that has been authorised by you.
Our technicians are regularly trained and reviewed to ensure they are proficient in repairing and maintaining your vehicle.
We'll respect the price indicated in our quotes.
You'll receive an itemised invoice which will include the parts and consumables used to repair or service your vehicle and a breakdown of the labour involved.
We'll take care of your vehicle while it's in our custody.
We'll always work to respect agreed deadlines.
If we identify a vehicle defect that may or may not be related to the work that's being completed, we'll inform you and offer suitable guidance.
Finally, we'll look after you.